CattleMax Customer Service Representative
Join the CattleMax Team: Help fellow ranchers succeed with CattleMax
CattleMax is the leading cattle management software in North America, trusted by ranchers around the world since 1999. As we continue to grow, we're looking for friendly, customer-focused individuals to join our team and continue the tradition of knowledgeable, helpful, and rancher-focused support that CattleMax is known for.
Position Details
Title: Customer Service Representative
Type: Full-Time, Fully Remote.
Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Time (40 hours per week), with a one-hour lunch break.
Starting Pay: $20 per hour
Benefits include: Paid time off, medical, dental, and vision insurance, plus a 401(k) plan with company matching.
What You'll Do
As a Customer Service Representative, you'll be one of the first people our customers connect with when they need assistance. You'll help ranchers learn how to use CattleMax, answer questions, troubleshoot common issues, and provide friendly, knowledgeable support through phone, chat, and email.
- Answer customer questions by phone, email, and chat.
- Help ranchers learn how to use CattleMax.
- Troubleshoot common software questions.
- Assist customers with maintaining accurate herd records.
- Work closely with teammates to provide outstanding customer service.
- Continue learning about CattleMax and the cattle industry.
You May Be a Great Fit If You...
- Enjoy helping customers and solving problems.
- Communicate clearly and professionally, both verbally and in writing.
- Are comfortable learning new technology.
- Stay organized while managing multiple customer conversations.
- Have experience in the cattle industry.
- Have experience using CattleMax.
Work Environment
This is a full-time remote position. Team members work from their home, ranch, or farm and participate in regular Zoom meetings. We also gather once a year for an in-person company meeting.
Why Join CattleMax?
At CattleMax, you'll become part of a team that's passionate about helping ranchers succeed. Every day you'll have the opportunity to make a real difference by helping producers use technology to improve their operations.
If you're looking for meaningful work, a supportive team, and an opportunity to grow your career while staying connected to the cattle industry, we want to hear from you.
How to Apply
Submit your application by Wednesday, August 12, 2026.